Terms & Conditions

Guests may choose one of the following payment methods:

• Bank transfer (in advance)

• Cash payment on the day of the tour

• Secure online payment link (available upon request, in advance)

For large group bookings, private tours, or customized itineraries - To confirm booking, a 30% non-refundable deposit is required. This deposit secures your tour date, transport, guides, and all required services. Planning and coordination begin once the booking is confirmed.

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    •    This will be clearly communicated at the time of booking

    •    The deposit helps cover advance costs and scheduling commitments

    •    The remaining balance will be payable by bank transfer 21 days prior to the tour.

    •    Bookings made within 21 days of arrival require full payment immediately to confirm services.

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Standard Bookings (no deposit required):

    •    Cancellations made 7 days or more before the tour date: no charge

    •    Cancellations made 3–6 days before the tour date: 50% of the tour cost may be charged

    •    Cancellations within 48 hours of the tour or no-shows: 100% charge

Bookings with a Required Deposit (group or private tours):

    •    Deposits are non-refundable if cancelled within 7 days of the tour date

    •    Cancellations made 3–6 days before the tour date: 50% of the tour cost may be charged

    •    Cancellations within 48 hours of the tour or last-minute cancellations: 100% charge

Guests who do not attend their scheduled tour without prior notice will be charged the full tour amount.

If SummerWind Samoa must cancel a tour due to weather conditions or unforeseen circumstances, guests will be offered:

    •    A full refund, or

    •    The option to reschedule to another available date

We guarantee our best available rates when you book directly through the official SummerWind Samoa website. If you find a lower publicly available price for the same tour, date, and inclusions, please contact us and we’ll review it. Third-party platforms may include additional service or booking fees.